Contact Fiorella
Have a question about our products or need help with an order? We'd love to hear from you.
A question about a scent, an order, or a gift? We are glad to help. WhatsApp is the fastest way to reach us.
Reach us
Number: 01550243996
The quickest channel. Send a message and we will reply as soon as we can.
Best for order details, receipts, and anything you would rather send in writing.
Phone
01550243996
Call or message during the day. If we miss you, we will get back to you.
Social
Follow for new scents, restocks, and gift ideas.
Where we are
Cairo, Egypt (Online)
We are an online store based in Cairo. We deliver across Egypt, and delivery time is confirmed at checkout.
When to expect a reply
We answer messages during the day, and most get a reply within one business day. Weekends and holidays can take a little longer. WhatsApp is usually the quickest.
Before you write
The answer may already be here:
- FAQ, for common questions
- Shipping, for coverage across Egypt and delivery details
- Returns, for 14-day returns on unused, unopened items
New to Fiorella? Browse the collection.
Still need a hand?
Message us on WhatsApp or email us. We are happy to help you choose a scent or sort out an order.
Contact Information
Location
Cairo, Egypt (Online)
(Online Store)
Common Questions
Do you offer shipping?
Shipping options and delivery times are shown at checkout.
How can we help?
Reach out to our team and we'll be happy to answer any questions about our products or your order.